Social Media Marketing
Social Media Marketing(SMM): What It Is, How It Works, Strategy
What Is Social Media Marketing (SMM)?
Why Is Social Media Marketing (SMM) So Powerful?
Connection:-- Not only does social media enable businesses to connect with customers in previously impossible ways, but there is also an extraordinary range of avenues to connect with target audiences-from content platforms (like YouTube) and social sites (like Facebook) to microblogging services (like X).
Interaction:-- The dynamic nature of the interaction on social media—whether direct communication or passive liking-enables businesses to leverage free advertising opportunities from eWOM (electronic word-of-mouth) recommendations between existing and potential customers. Not only is the positive contagion effect from eWOM a valuable driver of consumer decisions, but the fact that these interactions happen on the social network makes them measurable. For example, businesses can measure their social equity-a term for the return on investment (ROI) from their social media marketing campaigns.
How Social Media Marketing (SMM) Works
Using social media in marketing does more than improve site traffic and increase your reach. It turns your business into a personality that your audience can communicate and connect with on a deeper level.
Regardless of which platforms you use or how you use them, the most important thing to remember is that social media is not a platform to pitch your business. It’s a community for you to express your personality, demonstrate your values, share useful information, and build up those around you. With people naturally following you and promoting your content, there will be no need for pitching. And with this approach, you’ll achieve not just your business goals but all of the other intangibles that translate to gratification and fulfillment.
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